Official Document – LGPD

Wim888 Privacy Policy – Data Protection & LGPD

Wim888 believes privacy is not a privilege — it's a right. This document clearly explains what data we collect, why we need it, how we protect it, and, most importantly, what you can do with the information we hold about you. All in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018).

+18 · Adults only · Brazilian territory

Privacy Commitments
  • Full compliance with the LGPD (Law No. 13.709/2018)
  • Your data is never sold to third parties
  • 256-bit SSL encryption on all communications
  • You may request deletion of your data
  • Full transparency on how your information is used
  • Designated DPO with 24-hour contact availability

How wim888 Protects Your Privacy

Six concrete pillars that guide data handling at wim888 — not just words, but real practices

LGPD

LGPD Compliance

Wim888 processes all personal data in compliance with Law No. 13,709/2018 — the LGPD. This means a defined legal basis for every processing activity, a specific declared purpose, and full respect for your rights as a data subject.

End-to-End Encryption

Every connection between your phone or browser and wim888's servers is protected by 256-bit SSL encryption. Payment data — including Pix, card, and boleto transactions — is never stored in plain text on our systems.

We Never Sell Your Data

Wim888 does not sell, rent, or transfer users' personal data for third-party commercial purposes. Full stop. Any sharing with technology partners occurs strictly to the extent necessary to deliver our services, under confidentiality agreements.

You Control Your Data

You can access, correct, export, or request deletion of your data at any time. wim888's privacy support channel responds within 15 business days, in line with the LGPD's statutory timeframe.

Data Minimization

Wim888 collects only the information necessary to provide the contracted services. We do not request data we do not use. Every field in the registration form has a specific, declared purpose — name, CPF, email, phone number, and date of birth are the basic required details.

Incident Notification

In the event of a security incident that may pose risks or harm to you, wim888 will notify the ANPD (Autoridade Nacional de Proteção de Dados) and affected users within the timeframes set out in the LGPD, providing clear information about what occurred and the steps taken.

Your Rights as a Data Subject at wim888

The LGPD guarantees these rights — wim888 makes sure you can actually exercise them

Access

Know what data we hold about you and how it is used.

Correction

Update information that is incomplete, incorrect, or out of date.

Deletion

Request the removal of data processed on the basis of consent.

Portability

Receive your data in a structured format for use with another service.

Revocation

Withdraw previously granted consent at any time.

Information

Find out which third parties your data has been shared with.

To exercise any of your rights, send your request to suporte@wim888.click — we respond within 15 business days.

What Data wim888 Collects and Why

Full transparency on every type of data, its purpose, and the legal basis justifying its processing

Data Collected Purpose Legal Basis (LGPD) Retention Period
Full name and CPF Identity verification, registration, KYC, anti-money laundering Legal obligation / Contract performance Account duration + 5 years
Date of birth Age verification (18+), service eligibility Legal obligation / Legitimate interest Account duration + 5 years
Email and mobile number Authentication, account communications, password recovery, notifications Contract performance / Consent Account duration
Residential address Brazilian residency verification, advanced KYC Legal obligation Account duration + 5 years
Payment data (Pix key, bank details) Processing of deposits and withdrawals, account ownership verification Contract performance / Legal obligation Account lifetime + 10 years (tax obligation)
Betting and game history Results processing, customer support, regulatory compliance, responsible gambling Contract performance / Legal obligation Account duration + 5 years
Access data (IP address, device, browser) Account security, fraud prevention, multiple account detection Legitimate interest / Legal obligation 12 months
Cookies & Browsing Data Platform operation, personalization, performance analytics Consent (non-essential cookies) / Legitimate interest (essential cookies) As per cookie policy
Identity documents (photos, selfies) KYC verification, fraud prevention, COAF compliance Legal obligation Account duration + 5 years

Retention periods may be extended at the request of a competent authority, by court order, or as needed for defense in administrative or judicial proceedings.

Last updated: January 2026

1Introduction

This Privacy Policy describes how wim888 — operator of the online betting and casino platform available at wim888.click — collects, uses, stores, shares, and protects its users' personal information. It applies to all services offered by wim888, including Sports Betting, live betting, slots, crash games, jackpots, and Live Casino.

Wim888 is committed to transparency and to respecting the privacy of Brazilian players. We wrote this document in plain language because we believe you have the right to clearly understand what happens with your information — not just the legal right to receive a document full of technical jargon.

By creating an account or using any feature of wim888, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of it, please do not use the platform. If you have any questions, our privacy team is available at suporte@wim888.click.

Primary legal basis: wim888 processes personal data in accordance with Brazil's General Data Protection Law — LGPD (Law No. 13,709/2018), relying on the legal bases of contract performance, legal obligation, legitimate interest, and consent, as applicable to each specific processing purpose.

2Data Controller

The data controller responsible for processing personal data collected by the wim888 platform is the operating company registered under the domain wim888.click. For the purposes of this Privacy Policy, "wim888," "we," and "our" refer to the data controller.

Wim888's designated Data Protection Officer (DPO) can be reached directly at suporte@wim888.click with the subject line "Privacy — DPO". Data subject rights requests are responded to within 15 business days, in accordance with Article 23 of the LGPD.

Wim888 acts exclusively as the data controller for its users' data. When we use third-party services — such as payment providers (Pix, PicPay, Mercado Pago), game providers (Pragmatic Play, PG Soft), and analytics tools — those partners act as processors and are bound by data processing agreements that uphold the same protections required under the LGPD.

3Data We Collect

Wim888 collects only the data necessary to deliver its services and meet applicable legal obligations. Data is collected in three ways: directly from you (when you provide it), automatically (when you use the platform), and from third parties (for identity verification).

Data you provide:

  • Full name, CPF, date of birth, and home address — provided at registration;
  • Email address and mobile number — for account authentication and communications;
  • Government-issued ID (national ID, driver's license, or passport) and selfie — for KYC verification;
  • Banking details and Pix key — for processing deposits and withdrawals;
  • User preference information and settings configured on the platform.

Automatically collected data:

  • IP address, device type, operating system, and browser;
  • Approximate geolocation data (country and state) for eligibility verification;
  • Betting history, games played, deposits, and withdrawals made on the platform;
  • Access logs, session times, and platform usage patterns;
  • Cookie and similar technology data — detailed in Section 6.

Third-party data:

  • Transaction confirmations received from payment processors such as Pix, PicPay, and Mercado Pago;
  • Identity verification results provided by credit bureaus and KYC services;
  • Information from restriction lists (PEP — Politically Exposed Persons, COAF sanctions) for AML compliance.

4How We Use Your Data

Wim888 uses the data it collects for the following specific, declared purposes:

  • Service delivery: registration processing, betting, Pix and boleto deposits, withdrawals, platform access, and customer support;
  • Identity verification: compliance with KYC obligations and anti-money laundering (AML) regulations required under Brazilian law;
  • Account security: detection of unauthorized access, fraud prevention, identification of multiple accounts, and protection of the platform ecosystem;
  • Responsible gambling: monitoring of gambling patterns to identify at-risk behavior and proactively offer control tools;
  • Communications: sending emails and mobile notifications about account activity, promotions (with consent), and security updates;
  • Platform improvement: analysis of aggregated and anonymized data to improve user experience, technical performance, and the product catalog;
  • Compliance with legal obligations: compliance with requests from competent authorities, the ANPD, COAF, and court orders.

Marketing: wim888 only sends marketing communications and promotional content to users who have given explicit consent during registration or through their account settings. You may withdraw that consent at any time via your account dashboard or by using the unsubscribe link included in every marketing email.

5Data Sharing

Wim888 does not sell, rent, or transfer personal data to third parties for commercial purposes. Data sharing occurs only in the following situations, and only to the extent strictly necessary:

  • Payment processors: data required to process transactions via Pix, boleto, credit/debit card, PicPay, Mercado Pago, and TED. These partners receive only the minimum data necessary to complete the transaction;
  • Identity verification services: documents and personal data shared with credit bureaus and certified KYC services to fulfill legal verification obligations;
  • Game providers: anonymized session identifiers with providers such as Pragmatic Play and PG Soft for the technical operation of games — no personally identifiable data is shared with game providers;
  • Competent authorities: data shared in response to a legal request, court order, or COAF inquiry related to money laundering investigations;
  • Technical service providers: server infrastructure, cybersecurity, and data analysis — always under contracts that impose the same protections required by the LGPD.

International transfer: Some of our technical partners and game providers are based outside Brazil. When data is transferred internationally, wim888 ensures that appropriate protective mechanisms are in place — such as specific contractual privacy clauses — in compliance with Article 33 of the LGPD. See Section 11 for details.

6Cookies and Similar Technologies

Wim888 uses cookies and similar technologies (such as pixels and local browser storage) to ensure the platform works correctly, improve the user experience, and analyze service performance. Cookies are grouped into four categories:

  • Essential cookies: required for the platform's basic operation — authentication, session management, and security. They cannot be disabled without affecting platform functionality. Legal basis: legitimate interest;
  • Functional cookies: remember user preferences, such as language and interface settings. They improve the experience without collecting data for external analysis purposes. Legal basis: consent;
  • Analytical cookies: collect aggregated data on how users navigate the platform, which features are used most, and where technical errors occur. Data is anonymized prior to analysis. Legal basis: consent;
  • Marketing cookies: used to personalize wim888 communications and promotions. Never shared with external advertising networks. Legal basis: explicit consent.

You can manage your cookie preferences at any time through your browser settings or via the privacy dashboard in your wim888 account. Disabling non-essential cookies does not affect the core functionality of the betting platform.

7Data Security

Wim888 implements appropriate technical and organizational measures to protect users' personal data against unauthorized access, alteration, disclosure, or destruction. Key security measures include:

  • 256-bit SSL encryption across all communication between the client and the platform's servers;
  • Password storage using cryptographic hashing — wim888 does not store passwords in plain text;
  • Payment data processed by PCI-DSS certified processors — not stored on wim888 servers;
  • Two-factor authentication (2FA) available to all users as an additional layer of security;
  • Continuous monitoring of suspicious access attempts, with automatic blocking of malicious IPs;
  • Restricted access controls — only staff with a genuine operational need may access personal data;
  • Regular security audits conducted by internal teams and independent external consultants;
  • Encrypted backups with secure retention for recovery in the event of an incident.

Your responsibility: Your account security is also your responsibility. Use a strong, unique password for wim888, enable 2FA, and never share your credentials with anyone. wim888 will never ask for your password via email, chat, or phone. If you suspect your account has been compromised, contact support immediately.

8Your Rights as a Data Subject

The LGPD grants you, as a data subject, the following rights regarding the information processed by wim888. To exercise any of them, send your request to suporte@wim888.click with the subject line "LGPD Rights — [describe your request]":

  • Confirmation and access: you may confirm whether wim888 holds data about you and request a full copy of the information we have on file, in a readable format;
  • Correction: you may request that incomplete, incorrect, or outdated data be updated directly through the account dashboard or via support;
  • Anonymization, blocking, or deletion: unnecessary, excessive, or non-compliant data may be anonymized, blocked, or deleted upon request;
  • Portability: you may request your data in a structured portable format (JSON or CSV) for use with another compatible service;
  • Sharing information: you have the right to know which third parties your data has been shared with and under what circumstances;
  • Consent withdrawal: consents given for marketing, analytics cookies, and other non-mandatory purposes may be withdrawn at any time;
  • Objection: you may object to processing based on legitimate interest when there are grounds relating to your specific situation;
  • Review of automated decisions: you may request human review of automated decisions that significantly affect your interests.

Wim888 responds to rights requests within 15 business days of receipt. For cases requiring more in-depth review, we may request an additional 15-day extension, with advance notice provided. If you are not satisfied with our response, you may file a complaint with the ANPD (Autoridade Nacional de Proteção de Dados) through the portal gov.br/anpd.

9Data Retention

Wim888 retains personal data for as long as necessary to fulfill the purposes for which it was collected, in compliance with applicable legal retention periods. The main criteria for determining retention periods are:

  • Identification data (name, CPF, documents) and financial history: retained for the duration of the account and for 5 years after closure, in accordance with AML obligations;
  • Financial transaction records (deposits via Pix, boleto, withdrawals): retained for 10 years in compliance with tax and Central Bank obligations;
  • Betting history and game results: retained for 5 years for support, dispute resolution, and regulatory compliance purposes;
  • Access logs and technical data: retained for 12 months for security and fraud prevention purposes;
  • Cookie and browsing data: in accordance with each cookie's specific retention period, generally between 30 days and 12 months;
  • Marketing consent data: retained for as long as consent is active, and for a further 2 years after withdrawal for proof-of-consent purposes.

Once retention periods expire, data is securely deleted or irreversibly anonymized. Data retained for compliance purposes is stored in restricted-access systems, separate from active operational systems.

10Minors

Wim888 is an online betting platform intended exclusively for users aged 18 and over. The collection and processing of personal data from minors is strictly prohibited on wim888.

Wim888 takes active measures to prevent access by minors:

  • Mandatory date-of-birth verification during registration;
  • KYC verification with a government-issued ID confirming the user is of legal age;
  • Monitoring of usage patterns that may indicate access by minors;
  • Immediate closure of accounts identified as belonging to minors, with notification to the relevant authorities where applicable.

Parents and guardians: If you believe a person under 18 has created an account on wim888, please contact us immediately at suporte@wim888.click. We also recommend using parental control tools on your device to prevent minors from accessing betting platforms.

11International Data Transfers

Some of the technology partners and game providers used by wim888 are based outside Brazil. When personal data is transferred to countries that do not have legislation equivalent to the LGPD, wim888 applies the safeguards set out in Article 33 of the LGPD to ensure adequate protection:

  • Execution of specific data protection contractual clauses with each international partner, requiring standards equivalent to those of the LGPD;
  • Prior assessment of partners' security mechanisms and privacy policies before engagement;
  • Data transferred to third parties is limited to the minimum necessary to provide the contracted service;
  • Ongoing monitoring of data protection obligations by international partners.

Game providers (such as Pragmatic Play and PG Soft) receive only anonymized technical session identifiers — no personally identifiable data. Financial data is processed exclusively by payment partners based in Brazil or subject to regulation by the Banco Central.

12Changes to This Privacy Policy

Wim888 may update this Privacy Policy periodically to reflect changes in legislation, data processing practices, or the services offered. Any material changes will be communicated at least 15 days in advance by email and through a prominent notice on the platform.

The date of the most recent update is always shown at the top of this document. Continued use of the wim888 platform after a new version takes effect constitutes acceptance of the changes. If you do not agree with the changes, you may request account closure and withdrawal of your real BRL balance before the effective date.

Changes that significantly impact your rights or that expand the purposes for which consent-based data is processed will require renewed express consent before taking effect.

13Contact & DPO

To exercise your rights as a data subject, ask questions about this Privacy Policy, or file a complaint regarding the handling of your personal information, please contact wim888 through the channels below:

  • DPO Email: suporte@wim888.click — subject line: "Privacy — [your request]";
  • Live chat: available 24 hours a day on the platform, in Brazilian Portuguese;
  • Response time: up to 15 business days for LGPD rights requests; up to 48 hours for general inquiries by email.

If after contacting wim888 you still believe your rights have not been adequately respected, you may formally file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), the federal body responsible for enforcing the LGPD in Brazil.

Our commitment: Player privacy isn't something wim888 treats as a box to check. It's part of who we are. If you have any questions about how your information is handled, just ask — we're here to answer.

Your Privacy Is Protected at wim888

Free registration, LGPD-protected data, Pix in minutes, and 24/7 support in Portuguese — all with the transparency you just read.

+18 · Responsible gambling · Data protected under the LGPD

Privacy Policy Summary

Wim888 collects and processes your personal data in accordance with the General Data Protection Law (LGPD – Law No. 13.709/2018). Your data is used solely to provide our services, verify your identity, and meet legal obligations. We never sell your data. To exercise your rights or ask any questions, contact us at suporte@wim888.click. Also check out our Terms and Conditions and the Responsible Gambling.

Responsible Gambling at wim888

Your gaming data is also used to identify risk patterns and proactively offer control tools — because your financial wellbeing matters to wim888.

View Control Tools
Deposit Limit

Set daily, weekly, or monthly deposit limits. Limits take effect immediately and the system blocks any transaction that exceeds the set amount.

Voluntary Break

Breaks from 24 hours to 30 days, activated directly in your account dashboard — no need to contact support.

Adults Only

Wim888 is strictly prohibited for users under 18. Identity verification is mandatory for all accounts.

Need Support?

If gambling is affecting your life or finances, call CVV: 188. Free, available 24 hours a day.

Frequently Asked Questions about Privacy at wim888

The most common questions about how wim888 handles your personal data

wim888 shares data with government authorities only when required by law — for example, in response to court orders, requests from COAF (Brazil's Financial Activities Control Council) in the context of money laundering investigations, or requests from the Receita Federal related to tax obligations. This sharing is never voluntary or preventive — it is always in response to a formal legal requirement. wim888 does not provide data to government bodies without a specific legal basis, and when it does occur, the request and response are recorded internally as required by the LGPD.

To request deletion of your data, send an email to suporte@wim888.click with the subject line "Data Deletion — LGPD" and include the email address registered to your wim888 account. wim888 will respond within 15 business days. Please note that some data cannot be immediately deleted due to legal obligations — for example, financial records that must be kept for 10 years under tax legislation, and AML data that must be retained for 5 years. In these cases, the data is isolated in a restricted environment and used solely for the specific legal purpose, and deleted once the mandatory retention period has ended.

No. Betting and game history data on wim888 is used exclusively to: process results and payments, provide customer support, meet legal obligations, and monitor responsible gambling patterns. This data is never shared with external advertising networks, sold to third parties, or used to build advertising profiles for use outside the wim888 platform. Marketing communications sent by wim888 itself (with your consent) may take general product preferences into account, but do not use a detailed analysis of your betting history for targeting purposes.

Full credit and debit card details are never stored on wim888 servers — processing is handled directly by the PCI-DSS certified payment gateway, which returns only a reference token. The Pix key registered for withdrawals is stored in encrypted form and used exclusively to process withdrawals to the account holder's CPF. Transaction histories (amount, date, transaction type) are retained for financial compliance purposes in accordance with Brazilian law, but without any exposure of sensitive payment instrument data.
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